Tagged: Buying guides
One tool runs 95% of the DTC helpdesk layer. Its merchants rate it 4.2.
Gorgias is on 770 of 3,152 indexed DTC storefronts and holds 95% of all detected helpdesk installs, at 4.2★. Only one other widely-adopted tool rates below 4.5 — and it dominates its layer too. What that means if you're buying.
The review-app paradox: 43,000 five-star ratings, 21% of the index
Judge.me owns the App Store; Yotpo and Okendo own indexed DTC storefronts at every tier. Both facts are true — and the gap is the most useful buying signal in the category.
AfterSell's new pricing: compare the packages at your order volume
We checked AfterSell's live calculator at 200, 500, and 1,000 orders. Post-Purchase still shows $34.99 at 500 orders; a changed default label did not prove an allowance cut.
How to compare Shopify app pricing beyond the monthly fee
Compare base fees, included orders, usage charges, features, and billing periods. Three documented pricing-page examples show how a plausible comparison can go wrong.
One of 110 tools changed its price in August: Loop, +25%
We diff every tracked tool's pricing page. Between August 8 and 29, exactly one vendor changed a published price: Loop's Advanced plan went from $272 to $340. Two other moves we first reported were errors in our own extraction, corrected here.